Privacy policy

Creative IT Consultancy Ltd (“we”, “us”) respects your privacy. This policy explains how we collect and use personal data when you visit www.creativeitconsultants.co.uk or contact us, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Creative IT Consultancy Ltd, Avon House, 435 Stratford Road, Shirley, Solihull, B90 4AA. Email: [email protected].

What we collect

• Enquiry details you provide via our contact form, email or phone: name, email, phone number and message.
• Technical data such as IP address, browser type and pages visited, collected by our hosting provider for security and performance.

How we use your data

• To respond to your enquiry and provide quotes (legitimate interests / pre-contract steps).
• To deliver services you have contracted with us (contract).
• To keep our website secure and working properly (legitimate interests).

We do not sell your data, and we only send marketing emails if you have opted in.

Cookies

We use strictly necessary storage to remember your cookie choices. Analytics and marketing cookies are only used if you opt in. See our cookie policy for details, or change your cookie settings.

How long we keep data

Enquiries are kept for up to 24 months unless you become a client, in which case records are kept as required for accounting and legal purposes.

Your rights

You can ask to access, correct, delete or restrict the use of your personal data, or object to processing. Contact us at [email protected]. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).